We all know the rules for creating a good impression. Smile. Make eye contact. Have a firm handshake. Make small talk.
But all those rules go out the window when we go into the virtual world. You can’t make eye contact in an email or grasp somebody’s hand on a Zoom call. And it is easy to make bad impressions that are tough to correct. For instance, people may think you’re rude or indifferent if you keep flicking through tabs or typing during a videoconference.