Books and Articles

Master the science of strategic interactions and keep learning in an ever-changing technology landscape with our curated list of books and resources.

PING

The Secrets of Successful Virtual Communication

In today’s increasingly technology-driven workplaces, you need to decide which communication mode to choose and also how to best leverage the nuances of that medium. In the book written by PING Group founder and CEO Andrew Brodsky, you’ll discover secrets and research-backed strategies for workplace communication in a technology-centered world.

“Finally: a science-based guide to having better conversations by text, email, phone, video, and yes, even social media. Andrew Brodsky is one of the world’s foremost experts on virtual communication, and his book is brimming with surprising insights and useful tips. It’s the resource we need for avoiding misunderstandings and making genuine connections.”

--Adam Grant, #1 bestselling author of THINK AGAIN and HIDDEN POTENTIAL, and host of the podcast Re:Thinking

"I've spent much of my career designing virtual communication tools, but always wished there was a how-to guide for getting the most out of them. Now, there is. PING is full of concrete, research-backed advice. A must read for everyone who communicates online—in other words, everyone."

--Jake Knapp, Co-founder of Google Meet and NYT bestselling author of Sprint

"With a focus on making every interaction intentional and productive, Ping: The Secrets of Successful Virtual Communication offers practical strategies for improving virtual communication, building stronger relationships, and minimizing misunderstandings. Packed with real-world stories, interviews, and cutting-edge research, Ping is an indispensable guide for anyone looking to thrive in the modern, tech-driven work environment."

--Matt Abrahams, Author of Think Faster, Talk Smarter and host of Think Fast, Talk Smart The Podcast.

"Timely, practical and a pleasure to read, PING will help you communicate more effectively in our increasingly digital world. Brodsky’s expertise shines through on each page of this must-read for anyone hoping to deepen connections, negotiate more effectively or simply save time on communication in the modern workplace."

--Katy Milkman, international bestselling author of How to Change.

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Author Adam Grant is an organizational psychologist, top-rated Wharton professor, and author of bestsellers like Originals and Give and Take.

Remote

In recent years, the debate over whether working in person or remote is better for productivity, innovation, and wellbeing has been heating up. As new communication technologies emerge and workplaces become increasingly global, learning how to make the most of remote work environments isn’t just an advantage—it’s a necessity.

Founders of Basecamp Jason Fried and David Heinemeier Hansson draw on their collective leadership experiences to provide a compelling argument in favor of working remotely.

Negotiation Genius

Learn the mindset, preparation, and strategies that make for successful negotiation outcomes. These tools will enable you to approach even the most stressful negotiation situations with confidence and turn conflict into cooperation.

Authors Deepak Malhotra and Max Bazerman are Harvard Business School professors, best-selling authors, and negotiation experts.

Our Articles

Keep track of the latest research, tools, and tips for crafting success through smart interactions. Below are some of the articles our experts have written or have cited our research.